Shipping & Returns

Our Shipping Policy was last updated on 01/01/2024.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:
● "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to about us
● "Goods" refers to the items offered for sale on the Service.
● "Orders" means a request by You to purchase Goods from Us.
● "Service" refers to the Website.
● "Website" refers to Ace Power Products, LLC, accessible from https://acepowerparts.com/.
● "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Ace Power Products, LLC. The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, we will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.
● Shipping method: UPS Standard
Estimated delivery time: 3-5 business days.

● Shipping method: UPS Two Days
Shipment cost: $55.00 USD
Estimated delivery time: 2 business days.

● Shipping method: UPS GRD Standard
Shipment cost: $25.00 USD
Estimated delivery time: 3-5 business days.

● Shipping method: UPS NEXT DAY AIR Standard

Overnight delivery is only available for Orders with delivery addresses within the continental United States.

We ship most orders (items that are in stock) the same day, depending on when the order is received, and the volume of orders being processed. Items ordered to ship by UPS, typically ship same day if ordered by 3:00 PM Eastern Time.  Stock orders of items that are in stock to be shipped by U.S. Postal Service (Priority/Express Mail, etc.), typically ship same day if ordered by 1:00 PM Eastern Time. 

Delivery delays can occasionally occur due to weather related storms and national holidays.  

● Shipping method: UPS or DHL Intl Shipping 

International Customers: We ship worldwide by UPS, FedEx, DHL, U.S. Postal Service.

Please understand that it is of utmost importance that you supplied an accurate email address and phone number so that you can be reached if there are issues/questions about your order.  Be sure to check your email and voice messages regularly.

International Customers: We ship worldwide by UPS, FedEx, DHL, U.S. Postal Service.

Shipment to P.O. boxes or APO/FPO addresses

Ace Power Products, LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email Once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Ace Power Products, LLC is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Ace Power Products, LLC is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, you can contact Us:

● By visiting this page on our website: https://www.acepowerparts.com/request-for-quote/